No info available
My sister went in to purchase a vehicle. All documentation was submitted for verification and a sales contract was signed on 10/13/23. 5 days later she gets a call that the bank was unable to fund the loan. The dealership was unable to fulfill their end of the contract therefore I needed to confirm how I would get my downpayment back. I went into the office and there "salesperson" Joel verbaly and almost physically attacked her outside yelling that she needed to leave and even went as far as blocking the vehicle she purchased and almost blocking her husband vehicle as well which did not belong to that dealership. I was informed by the finance lady demanded to speak to the owner Mr. Jackson and we were told he was not in until Saturday. She denied me his phone number his email or any contact possibility with him. Lee in finance and the salesperson Joel provided no documentation on the loan being denied nor any paperwork on a refund of the downpayment. I called Western Funding and there is no record of my application even being sent to them for review. I called SAPD and filed a formal complaint against Joel and the filed a complaint with the DMV and utilized other avenues since the owner is unwilling to contact me on my downpayment. I just called Western Funding and they informed me the deal was not funded because the dealer Jackson Motors requested the deal back and they were unable to approve it since it got sent back and S Lee. Hunter told me that Western Funding didnt approve it. She lied!!
